Text Messaging Privacy Policy (CCPA Compliant)

Total PC LLC ("we," "us," or "our") is committed to respecting your privacy. This policy outlines how we collect, use, and disclose personal information when you opt in to receive text messages from us, in compliance with the California Consumer Privacy Act (CCPA).

1. Personal Information We Collect

When you opt in to receive text messages, we may collect the following categories of personal information:

• Identifiers: Your name, mobile phone number, and any contact information you provide.
• Service Information: Information about the services you’ve requested or discussed via SMS.

We do not collect sensitive personal information through SMS unless explicitly provided by you.

2. Purpose of Collection

Your information is used solely to:

• Communicate service updates and notifications
• Provide customer support
• Manage appointments or inquiries
• Fulfill contractual obligations

3. Disclosure of Personal Information

We do not sell or share your personal information for marketing. We may disclose your mobile number to SMS delivery vendors under strict confidentiality agreements for service delivery purposes only.

4. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know what personal information we collect and how it’s used
• Request deletion of your personal information
• Opt-out of sale of personal data (we do not sell your data)
• Not be discriminated against for exercising your rights

To exercise your rights, please contact us at:

• Email: tickets@total-pc.net
• Phone: (714) 693-7583

5. Opting In and Out of Text Messages

You can opt in by providing express consent (e.g., responding “YES”). To opt out, reply STOP at any time. To rejoin, text START or re-enroll manually.

6. Data Retention

We retain your data only as long as needed for service fulfillment or legal compliance. Your data is securely deleted once no longer required.

7. Data Security

We use reasonable administrative and technical safeguards to protect your personal information.

8. Policy Updates

This policy may be updated periodically. We will post any changes on this page with a new effective date.

Contact Us

If you have any questions or concerns about this policy or your rights, contact:

• Total PC LLC
• Website: www.total-pc.net
• Email: tickets@total-pc.net
• Phone: (714) 693-7583
• Address: 385 S. Lemon Ave #E-365, Walnut, CA 91789